Shipping Information and Policies

All U.S.-based orders are processed and shipped within two (2) business days if products ordered are available and in stock. Orders requiring custom manufacturing or large orders are shipped on a first-in, first-out basis.

Please speak with your account representative or use our contact form to get in touch with a support representative for specific fulfilment estimates and timelines.

Once your products are available for shipment we will utilize the shipping carrier and service you selected at the time your order was placed.

Important Delivery Carrier Policy Information: Due to new policies and regulations with US-based carriers there may be slight delays with system status updates and deliveries provided by your preferred shipping carrier. You'll receive a shipping confirmation email with a tracking number so that you can follow along with your order. Visit the My Account page to Track Your Order.

USPS First Class Mail Arrives in 4 - 10 Business Days
USPS Priority Service Arrives In 3 - 5 Business Days
Second Day Air (UPS/FedEx) Arrives In 2 Business Days
Express Overnight (UPS/FedEx) Arrives Next Business Day

You will receive an email confirmation that your package has been shipped. This email will include your tracking information, allowing you to follow your package from our order fulfillment center to your front door.

International Orders

International orders are usually processed and shipped within two (2) business days via the shipping service you have selected during checkout if your ordered products are available in our inventory. Large orders and custom orders may take anywhere from 2 to 14 days to produce and ship. Please contact your account representative or use our contact form for specific estimates and timelines.

Please note that regulations for the importation of CBD and hemp products outside of the United States vary by country. Our order fulfilment policies for international shipping are outlined in the Terms and Conditions of Sale.


Effective as of November 1, 2020
Updated April 30, 2021

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